Terms of Use

Last updated: 22 October 2026

These Terms cover your use of Real Coaster: Idle Tycoon (also named Real Coaster: Idle Game), its online features and associated website. The provider is Raventurn Games GmbH, Am Tabor 36, 1020 Wien, Austria, FN 488069 z, VAT ID ATU73225057. Contact: support@raventurn.com. See our Impressum.

Version dated 22 October 2026. These Terms apply when validly agreed with you. Existing agreements are changed only in accordance with applicable law and section 13 below.

1. Eligibility and acceptance

You must be at least 13 to use the Services. If you are under the legal age for entering this agreement or making a purchase, obtain the authorisation of your parent or guardian as required by local law. A store age rating is a content classification and does not replace these requirements. Parents should supervise purchases and device access. Additional parental authorisation may be required for data processing; see the Privacy Policy.

Apple App Store, Google Play and any account platform you choose have their own terms for their services. These Terms do not remove mandatory consumer rights or grant rights that a platform has not granted you.

2. The game and your licence

Real Coaster is a free-to-play theme-park management game with optional paid items and features. Depending on the version, you can develop parks, upgrade attractions, experience rides, collect items, join timed events and leaderboards, link platform accounts and save progress online. Supported devices, technical requirements and available features are described in the relevant store listing and game offer. Online accounts, cloud functions, ads and events require a network connection; network charges are your responsibility.

We grant you a personal, limited, non-exclusive and non-transferable right to install and use the game for lawful personal entertainment under these Terms and the applicable store licence. We and our licensors retain intellectual-property rights in the game and supplied content. Mandatory rights to use, study or interoperate with software remain unaffected.

3. Accounts, cloud saves and security

The game can create a device-linked player account. Optional Apple, Game Center, Google Play Games or Facebook linking may allow supported account recovery or social functions. Keep your device and linked accounts secure, and contact support if you suspect unauthorised use. Do not sell, buy, share commercially or transfer accounts without our permission.

Cloud saves, local saves and platform accounts may differ. Read any conflict or overwrite prompt carefully. Uninstalling the game, changing devices or removing account links can affect access to progress. We will assist with recoverable account issues where reasonably possible; this does not limit statutory remedies for a failure of the service.

4. Purchases, virtual items and passes

Before you confirm a purchase, the store or in-game purchase screen shows the product, price, currency and applicable terms. Payment is processed by the relevant store. You must be authorised to use the payment method. Contact support with the transaction reference if a paid item is missing; do not send full card details.

Virtual currency, attractions, cards, rewards, boosts and other virtual items provide rights to use digital content within the game. They are not money, deposits or financial investments, cannot be redeemed for cash through us, and cannot be sold or transferred outside features expressly provided by the game. Their delivery and use remain subject to mandatory consumer rights.

Timed event or season passes apply to the content and availability period disclosed in the offer. A fixed-term pass is not automatically a renewing subscription. Where an offer contains random rewards, the purchase screen and any disclosed odds or reward rules govern that offer; no particular random outcome is guaranteed.

5. Subscriptions and ad-removal products

Where offered, VIP or ad-removal subscriptions provide the benefits described at checkout for the stated period. For auto-renewing subscriptions, the checkout must disclose price, renewal period, trial terms (if any) and cancellation conditions. Manage or cancel them in your Apple or Google subscription settings according to the terms shown there. Deleting the game or requesting account deletion does not itself cancel a store subscription.

Cancellation normally stops future renewals while access continues for the paid period, subject to the specific offer and statutory rights. Restore eligible purchases through the supported store/game process. Consumable items already used are not restored as unused items merely by reinstalling.

The scope of “No Ads”, “Ads Free Plus” or a similar product is the scope described in its offer. We do not use these Terms to exclude ad types that the purchase description promised to remove.

6. Withdrawal, refunds and consumer remedies

Mandatory withdrawal, refund and digital-content conformity rights apply. For EEA consumers, a distance contract generally carries a 14-day withdrawal period where applicable. A paid digital-content purchase can lose that right on early supply only if the legal conditions are met, including your prior express consent, acknowledgement of that loss and the required contract confirmation. Installing the game or accepting these Terms alone is not that separate consent.

Use the relevant store's purchase/refund process or contact support. Store processes do not exclude statutory claims against the responsible contracting party. For contracts made directly with us, a clear withdrawal statement identifying the contract can be sent to our postal or email address above; no special form is required. Where refund, repair, conformity, price-reduction or termination rights apply, these Terms do not exclude them. Product-specific pre-contract information must be given in the purchase flow.

7. Advertising, events and fair play

The free game can include advertising. Rewarded ads provide the reward described for successful completion under the applicable rules. Ad availability depends on network, platform and partner availability; some rewards therefore may not be available at all times. Reporting an ad problem does not require agreeing to unrelated tracking. Privacy choices are addressed separately in the Privacy Policy.

Events may have entry conditions, deadlines, ranking rules, reward limits and anti-cheat checks shown in the game. Do not use bots, exploits, modified clients, manipulated purchases, unauthorised access, false receipts or other methods that undermine fair play or security. Do not harass others, impersonate people, use unlawful or infringing nicknames/content, or misuse support or social features.

Where reasonably necessary, we may investigate suspected abuse, correct improperly obtained progress or rewards, or restrict affected features. Action should reflect the seriousness and evidence of the breach. We will provide a reason and opportunity to contact support where practicable, unless doing so would compromise security or a legal obligation. You may ask us to review an enforcement action.

8. Your shared content

You retain rights you hold in original content you create and share. To the extent needed for a sharing or social feature you use, you permit us to host, reproduce and display that content to the audience selected by that feature. This permission is limited to operating that feature and does not give us ownership of your content or a general right to use it in advertising. Do not share content you lack permission to share. Public leaderboards display the profile information described in the Privacy Policy.

9. Updates and changes to the service

We provide updates required by applicable law and may make changes reasonably needed for security, compatibility, reliability, new content or fair game balance. Changes must respect agreed paid entitlements and mandatory digital-service rules. Where a continuing digital service may lawfully be changed beyond required maintenance, the change must have a valid contractual reason, impose no additional cost and be communicated clearly.

For a change that more than minimally impairs access or use, EEA consumers receive advance information on a durable medium and any legally required termination right, including the applicable 30-day period where Austrian VGG § 27 applies, unless an applicable statutory exception is met. A general update clause does not permit arbitrary removal of paid content or mandatory rights.

10. Ending use or an account

You may stop playing at any time and request account deletion through the in-game options → Delete Account function or support@raventurn.com. Deletion can make progress, inventory and linked-account recovery unavailable. See the Privacy Policy for deletion requests and retained records. Cancel active store subscriptions separately.

We may suspend or terminate access for a serious breach, a legal requirement or a proportionate security reason. Where reasonable, we will give notice and a chance to remedy the breach. If we discontinue a service, applicable notice, refund, access-to-content and consumer obligations still apply. Termination does not automatically forfeit a statutory remedy or justify retaining payment for an undelivered entitlement.

11. Liability and statutory rights

We are responsible under applicable law for supplying the agreed service and for legally required updates and conformity. Nothing here excludes liability for intent, gross negligence, personal injury, mandatory product liability, or liability or consumer rights that cannot lawfully be excluded.

Third-party networks and services may have interruptions outside our control. This does not remove our obligations where we are legally responsible. Contact support to report faults or seek a remedy.

12. Privacy

The Privacy Policy explains accounts, cloud saves, purchases, analytics, ads, social features and your data rights. Consent for optional tracking is separate from this agreement and may be withdrawn subject to applicable law. Accepting these Terms is not consent to all personal-data processing.

13. Governing law, disputes and changes to these Terms

Austrian law applies, without depriving consumers of mandatory protections of the law of their habitual residence where applicable. Mandatory jurisdiction rules remain unaffected; consumers are not required by these Terms to bring all claims exclusively in Vienna. We do not require mandatory arbitration or a waiver of collective or statutory remedies.

Contact support first if you would like help resolving a dispute. Information about any applicable alternative dispute-resolution procedure will be supplied where required by law.

For existing contracts, material changes to these Terms require a lawful basis and appropriate notice or agreement. Silence or continued use is not treated here as universal acceptance of any change. If a provision is unenforceable, the applicable law determines the consequences; mandatory consumer safeguards remain intact.